Last Updated: May 1, 2025
Return Policy
Returns or exchanges are accepted within 10 days of receiving your order. Contact customer service at (734) 673-8747 or email tkcronald@gmail.com.
- For exchanges: We will send a return slip and ship replacement products upon receipt.
- For refunds: A check will be mailed in the amount of your order, along with a return shipping slip.
All refunds are issued via check, regardless of your original payment method.
Free Shipping Policy
We offer free shipping on all retail orders over $50. Shipping method is based on destination and order size:
- FedEx 2-Day: Default for standard qualifying shipments.
- UPS Ground: Used for larger quantity or bulk orders.
- USPS Priority First Class: Used for shipments to P.O. boxes.
Wholesale orders may incur a shipping fee of $12 flat rate + $0.10 per unit.
We do not offer local pickup, in-store pickup, or international shipping at this time.
Damaged Orders:
Email tkcronald@gmail.com with your order number and a photo of the damaged item. We handle these cases individually and will work to find a satisfactory solution.
Warranty Disclaimer & Limitation of Liability
This website and its content are provided “as is” and “as available.” The 7OH Company makes no warranties, express or implied, including merchantability or fitness for a particular purpose.
We do not guarantee this website or our products are error-free or virus-free. You use this site and purchase our products at your own risk.
The 7OH Company is not liable for any damages resulting from use of this site or our products, including but not limited to direct, indirect, incidental, punitive, or consequential damages.
Some jurisdictions do not allow limitations on implied warranties or certain damages. If applicable, parts of this disclaimer may not apply to you.
Risk of Loss
All items are shipped under a shipment contract, meaning title and risk of loss transfer to you upon delivery to the shipping carrier.
Product Descriptions
Site Policies, Modifications, and Severability
We reserve the right to modify this site, policies, and these Terms at any time. If any term is deemed unenforceable, the rest shall remain in effect.
Questions
For questions about these Terms or our policies, please contact us at:
📧 tkcronald@gmail.com
📞 (734) 673-8747